{"id":2713,"date":"2025-05-08T06:12:29","date_gmt":"2025-05-08T06:12:29","guid":{"rendered":"https:\/\/nordicore.dk\/klagomaal\/"},"modified":"2025-07-12T22:14:16","modified_gmt":"2025-07-12T22:14:16","slug":"klagomaal","status":"publish","type":"page","link":"https:\/\/nordicore.dk\/sv\/klagomaal\/","title":{"rendered":"Klagom\u00e5l"},"content":{"rendered":"\n<div class=\"row\"  id=\"row-222677074\">\n\n\n\t<div id=\"col-871558799\" class=\"col medium-7 small-12 large-7\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<h2 class=\"\" data-start=\"182\" data-end=\"196\">Klagom\u00e5l<\/h2>\n<p class=\"\" data-start=\"198\" data-end=\"447\">P\u00e5 NordiCore f\u00f6ljer vi den danska k\u00f6plagen, och du har d\u00e4rf\u00f6r 24 m\u00e5naders garanti fr\u00e5n det att du har mottagit produkten. Det inneb\u00e4r att du kan reklamera fel som inte beror p\u00e5 normalt slitage, felaktig anv\u00e4ndning eller annat skadligt beteende. <\/p>\n<p class=\"\" data-start=\"449\" data-end=\"572\">Naturligtvis \u00e4r vi redo att hj\u00e4lpa dig snabbt och professionellt om du upplever ett problem med en produkt som du har k\u00f6pt av oss.<\/p>\n<h3 class=\"\" data-start=\"579\" data-end=\"622\">Om du har f\u00e5tt en skadad vara<\/h3>\n<p class=\"\" data-start=\"624\" data-end=\"805\">Om ditt paket \u00e4r skadat vid mottagandet, v\u00e4nligen kontakta oss s\u00e5 snart som m\u00f6jligt och skicka bilder p\u00e5 b\u00e5de f\u00f6rpackning och produkt s\u00e5 att vi kan hj\u00e4lpa dig s\u00e5 gott vi kan.<\/p>\n<h3 class=\"\" data-start=\"812\" data-end=\"849\">Hur man l\u00e4mnar in ett klagom\u00e5l<\/h3>\n<ol data-start=\"851\" data-end=\"1380\">\n<li class=\"\" data-start=\"851\" data-end=\"990\">\n<p class=\"\" data-start=\"854\" data-end=\"990\">Mejla oss p\u00e5 <a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"883\" data-end=\"928\">info@nordicore.dk<\/a> med ditt ordernummer och en beskrivning av problemet.<\/p>\n<\/li>\n<li class=\"\" data-start=\"991\" data-end=\"1063\">\n<p class=\"\" data-start=\"994\" data-end=\"1063\">Bifoga g\u00e4rna bilder eller video som tydligt visar felet eller skadan.<\/p>\n<\/li>\n<li class=\"\" data-start=\"1064\" data-end=\"1136\">\n<p class=\"\" data-start=\"1067\" data-end=\"1136\">Vi granskar f\u00f6rfr\u00e5gan och \u00e5terkommer snabbt till dig med en l\u00f6sning.<\/p>\n<\/li>\n<li class=\"\" data-start=\"1137\" data-end=\"1242\">\n<p>Om vi beslutar att produkten beh\u00f6ver returneras f\u00e5r du en returetikett fr\u00e5n oss via e-post.<\/p>\n<\/li>\n<li class=\"\" data-start=\"1243\" data-end=\"1297\">\n<p class=\"\" data-start=\"1246\" data-end=\"1297\">Varan m\u00e5ste returneras i korrekt f\u00f6rpackning.<\/p>\n<\/li>\n<li class=\"\" data-start=\"1298\" data-end=\"1380\">\n<p class=\"\" data-start=\"1301\" data-end=\"1380\">Kom alltid ih\u00e5g att f\u00e5 ett expeditionskvitto n\u00e4r du l\u00e4mnar in ditt paket.<\/p>\n<\/li>\n<\/ol>\n<p class=\"\" data-start=\"1382\" data-end=\"1503\">Om reklamationen \u00e4r befogad erbjuder vi antingen reparation, utbyte, \u00e5terbetalning eller ett rimligt prisavdrag.  <\/p>\n<h3 data-start=\"1382\" data-end=\"1503\">Vad \u00e4r inte ber\u00e4ttigat till garanti?<\/h3>\n<p class=\"\" data-start=\"183\" data-end=\"242\">Garantin t\u00e4cker inte defekter och skador som orsakats av:<\/p>\n<ul data-start=\"244\" data-end=\"688\">\n<li class=\"\" data-start=\"244\" data-end=\"281\">\n<p class=\"\" data-start=\"246\" data-end=\"281\">Normalt slitage och \u00e5ldrande fr\u00e5n anv\u00e4ndning<\/p>\n<\/li>\n<li class=\"\" data-start=\"282\" data-end=\"337\">\n<p class=\"\" data-start=\"284\" data-end=\"337\">Felaktig eller ol\u00e4mplig anv\u00e4ndning av produkten<\/p>\n<\/li>\n<li class=\"\" data-start=\"338\" data-end=\"402\">\n<p class=\"\" data-start=\"340\" data-end=\"402\">Bristande underh\u00e5ll, t.ex. \u00e5tdragning och reng\u00f6ring<\/p>\n<\/li>\n<li class=\"\" data-start=\"403\" data-end=\"498\">\n<p class=\"\" data-start=\"405\" data-end=\"498\">Skador som orsakats av yttre faktorer som st\u00f6tar, slitage, fukt eller felaktig f\u00f6rvaring<\/p>\n<\/li>\n<li class=\"\" data-start=\"499\" data-end=\"584\">\n<p class=\"\" data-start=\"501\" data-end=\"584\">Buller eller funktionsfel p\u00e5 grund av att skruvar och bultar inte \u00e4r tillr\u00e4ckligt \u00e5tdragna<\/p>\n<\/li>\n<li class=\"\" data-start=\"585\" data-end=\"688\">\n<p class=\"\" data-start=\"587\" data-end=\"688\">Korrosion eller skador p\u00e5 grund av bristande avtorkning efter anv\u00e4ndning eller f\u00f6rvaring i fuktiga milj\u00f6er<\/p>\n<\/li>\n<\/ul>\n<p class=\"\" data-start=\"690\" data-end=\"885\">N\u00e4r det g\u00e4ller tr\u00e4ningsutrustning \u00e4r det viktigt med korrekt underh\u00e5ll. Detta inkluderar regelbunden reng\u00f6ring och \u00e5tdragning av delar. Bristande underh\u00e5ll anses inte vara ett ber\u00e4ttigat klagom\u00e5l.  <\/p>\n<p class=\"\" data-start=\"823\" data-end=\"1010\">Om problemet inte \u00e4r reklamationsbart fakturerar vi dig f\u00f6r de reservdelar som anv\u00e4nts och f\u00f6r g\u00e4llande teknikerpris. V\u00e5r servicetekniker faktureras med ett timpris p\u00e5 550 DKK inkl. moms. <\/p>\n<h3 class=\"\" data-start=\"1510\" data-end=\"1525\">Tillg\u00e5ng till r\u00e4ttslig pr\u00f6vning<\/h3>\n<p class=\"\" data-start=\"1527\" data-end=\"1628\">Om du mot f\u00f6rmodan inte skulle vara n\u00f6jd med v\u00e5r hantering av ditt \u00e4rende har du r\u00e4tt att klaga:<\/p>\n<ul data-start=\"1630\" data-end=\"1786\">\n<li class=\"\" data-start=\"1630\" data-end=\"1786\">\n<p class=\"\" data-start=\"1632\" data-end=\"1786\">Center for Klagel\u00f8sning, Konkurrence- og Forbrugerstyrelsen<br data-start=\"1695\" data-end=\"1698\">Carl Jacobsens Vej 35, 2500 Valby<br data-start=\"1733\" data-end=\"1736\">Online: <a class=\"\" href=\"https:\/\/www.forbrug.dk\" target=\"_new\" rel=\"noopener\" data-start=\"1746\" data-end=\"1786\">www.forbrug.dk<\/a><\/p>\n<\/li>\n<\/ul>\n<p class=\"\" data-start=\"1788\" data-end=\"2051\">Du kan ocks\u00e5 anv\u00e4nda Europeiska kommissionens onlineportal f\u00f6r klagom\u00e5l (s\u00e4rskilt relevant f\u00f6r konsumenter som \u00e4r bosatta i ett annat EU-land):<br data-start=\"1911\" data-end=\"1914\"><a class=\"\" href=\"http:\/\/ec.europa.eu\/odr\" target=\"_new\" rel=\"noopener\" data-start=\"1914\" data-end=\"1964\">http:\/\/ec.europa.eu\/odr<\/a><br data-start=\"1964\" data-end=\"1967\">F\u00f6r klagom\u00e5l, v\u00e4nligen uppge v\u00e5r e-postadress: <a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"2006\" data-end=\"2051\">info@nordicore.dk<\/a><\/p>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-573830907\" class=\"col medium-5 small-12 large-5\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div class=\"box has-hover   has-hover box-none box-text-bottom\" >\n\n\t\t<div class=\"box-image\" style=\"width:66%;\">\n\t\t\t\t\t\t<div class=\"\" >\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"736\" height=\"736\" src=\"https:\/\/nordicore.dk\/wp-content\/uploads\/2025\/05\/8a9a7ba2aa4220e8dfe0e697799a16de.jpg\" class=\"attachment- size- wvs-archive-product-image\" alt=\"\" srcset=\"https:\/\/nordicore.dk\/wp-content\/uploads\/2025\/05\/8a9a7ba2aa4220e8dfe0e697799a16de.jpg 736w, https:\/\/nordicore.dk\/wp-content\/uploads\/2025\/05\/8a9a7ba2aa4220e8dfe0e697799a16de-600x600.jpg 600w, https:\/\/nordicore.dk\/wp-content\/uploads\/2025\/05\/8a9a7ba2aa4220e8dfe0e697799a16de-300x300.jpg 300w, https:\/\/nordicore.dk\/wp-content\/uploads\/2025\/05\/8a9a7ba2aa4220e8dfe0e697799a16de-247x247.jpg 247w, https:\/\/nordicore.dk\/wp-content\/uploads\/2025\/05\/8a9a7ba2aa4220e8dfe0e697799a16de-510x510.jpg 510w, https:\/\/nordicore.dk\/wp-content\/uploads\/2025\/05\/8a9a7ba2aa4220e8dfe0e697799a16de-100x100.jpg 100w, https:\/\/nordicore.dk\/wp-content\/uploads\/2025\/05\/8a9a7ba2aa4220e8dfe0e697799a16de-50x50.jpg 50w\" sizes=\"auto, (max-width: 736px) 100vw, 736px\" \/>\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"box-text text-center\" >\n\t\t\t<div class=\"box-text-inner\">\n\t\t\t\t\n\n<h4>En titel<\/h4>\n<p>Bildruta text<\/p>\n\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2713","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/nordicore.dk\/sv\/wp-json\/wp\/v2\/pages\/2713","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nordicore.dk\/sv\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nordicore.dk\/sv\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nordicore.dk\/sv\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/nordicore.dk\/sv\/wp-json\/wp\/v2\/comments?post=2713"}],"version-history":[{"count":2,"href":"https:\/\/nordicore.dk\/sv\/wp-json\/wp\/v2\/pages\/2713\/revisions"}],"predecessor-version":[{"id":2815,"href":"https:\/\/nordicore.dk\/sv\/wp-json\/wp\/v2\/pages\/2713\/revisions\/2815"}],"wp:attachment":[{"href":"https:\/\/nordicore.dk\/sv\/wp-json\/wp\/v2\/media?parent=2713"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}